
Everyone’s talking about Spotify today, and it’s hardly surprising. The legal music streaming software has been making waves online over the last year, becoming the talk of savvy offices as invites made their way through the musos and then the service opened its doors to all (at least in some European markets).
For the uninitiated, Spotify lets users stream full tracks/albums from a huge library of music along one of two business models. Non-subscribers have a few precious seconds stolen from them between tracks by ever-more irritating advertising, while those who pay £9.99 a month (like myself) can listen completely ad-free.
That £9.99 price tag seems problematic. You don’t get tied into a contract, but if you start doing some maths it really begins to add up. So is it worth it? Before today, my answer was ‘maybe’. Now, I’m leaning towards Spotify actually resembling something close to value for money.
Introducing Spotify Mobile, an in-yo’-pocket version available to subscribers with iPhone or Android phones. It’s ad-free, obviously, and allows users to stream their playlists over 3G or WiFi. It also enables people to download those playlists over WiFi, useful for those who want to listen on the move.
Predictably, Spotify’s App Store approval and subsequent app launch has attracted much positive chatter, and I’ve downloaded it to have a look. As one might have expected, it’s crisp and intuitive. But there are still questions. Does this make £9.99 a month value for money? I can’t see this development attracting many subscribers who weren’t already sold on the Spotify idea.
It also competes with iTunes which, in itself, made it a slight surprise that Apple approved the app. The capacity of the bigger iPhone models means that many of us are already carrying around libraries of music which make the idea of paying a large monthly subscription for Spotify a little difficult to swallow.
And a key difference is one of ownership, something which iTunes itself must overcome to a lesser extent. On iTunes, you own the music files you pay for, but there is no physical artefact (something very important to many music fans). But on Spotify, you own nothing. On the desktop version, that’s no issue. If you make a bunch of playlists and then unsubscribe you can still listen to your music, albeit interrupted by ads.
But on mobile – which is only available to subscribers – what happens when users choose to unsubscribe? £9.99 per month for the duration of subscription just disappears. Sure, that’s the nature of subscriptions in many markets. But when the subscription fee for Spotify is so high and part of such a competitive space, it’s probably something Spotify will have to consider someday.
I think most subscribers are agreed that Spotify and Spotify Mobile are great products. But the business model is not perfect and may not be scaleable. I can’t imagine too many more people forking out a tenner a month, and I probably won’t for much longer because it’s a lot of money when you begin adding it up over a year. There are other options already available, including an intermediate subscription, but I don’t think they’ve cracked it yet.

