19 Jun 2008

Virgin America and the Blogosphere

No Comments Social Media

High Concept

“I want my MTV” campaign for planes

Story

Ian Delaney has published an excellent case study for how Virgin USA used social media to beat a US Department of Transport ruling and get their planes off the ground.

  • They created a “name our planes” campaign that led to one plane being named “Air Colbert.”
  • They posted time-lapse video of a plane being painted (yes, it’s as boring as it sounds, but somehow it got more than 1,400 diggs)
  • They created a petition “Let Virgin Fly” (now down, but here’s a snap from the wayback machine; which was picked up and spread by the blogosphere.
  • They invited Diggnation to film an episode on a Virgin America plane.
  • They kept the relationship going: after the DoT reviewed their license (unheard of) they gave Diggnation viewers a twofer deal.
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