19 Jun 2008

Virgin America and the Blogosphere

No Comments Digital & Social Media

High Concept

“I want my MTV” campaign for planes

Story

Ian Delaney has published an excellent case study for how Virgin USA used social media to beat a US Department of Transport ruling and get their planes off the ground.

  • They created a “name our planes” campaign that led to one plane being named “Air Colbert.”
  • They posted time-lapse video of a plane being painted (yes, it’s as boring as it sounds, but somehow it got more than 1,400 diggs)
  • They created a petition “Let Virgin Fly” (now down, but here’s a snap from the wayback machine; which was picked up and spread by the blogosphere.
  • They invited Diggnation to film an episode on a Virgin America plane.
  • They kept the relationship going: after the DoT reviewed their license (unheard of) they gave Diggnation viewers a twofer deal.
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